Privacy Policy

By Accessing or Purchasing, You Agree to the Following Privacy Policy

Last Updated: 01/14/2026

This Privacy Policy describes how personal information is collected, used, and shared when you visit, interact with, or make a purchase from The Bag Lab and/or The Bag Lab University (collectively referred to as the “Site,” “we,” “us,” or “our”).

The business is operated as a sole proprietorship under the legal name Amanda Lee Williams, doing business as The Bag Lab and The Bag Lab University.



Business Contact Information

Business Name: The Bag Lab / The Bag Lab University
Owner: Amanda Lee Williams
Business Address:
4111-E Rose Lake Dr #9392
Charlotte, NC 28217
United States

Email: [email protected]



Information We Collect

When you visit the Site, register for access, or purchase a product, we collect certain information to operate the business and deliver services.

Personal Information You Provide

We may collect:

Automatically Collected Information

We automatically collect certain data when you interact with the Site, including:



How We Use Your Information

Your information is used to:



Email Marketing & Communications

We collect email addresses for:

Email marketing is managed through Flodesk. You may unsubscribe from marketing emails at any time using the link provided in the email. Transactional and access-related emails may still be sent as required.



Cookies & Tracking Technologies

We use cookies and similar technologies to operate, analyze, and improve the Site. These include, but are not limited to:

These tools help measure site performance, marketing effectiveness, and user behavior. You may disable cookies through your browser settings, though this may affect site functionality.



Payment Processing

Payments are securely processed through third-party providers, including:

We do not store or have direct access to full payment card details. All financial information is handled according to the payment processors’ security and privacy standards.



Sharing of Personal Information

We share personal information only with trusted third-party service providers necessary to operate the business, including:

We do not sell, rent, or trade personal information.



International Users

Although the business is based in the United States, services may be accessed by users worldwide. By using the Site, you consent to the processing and storage of your information in the United States, where data protection laws may differ from those in your jurisdiction.



Age Restriction

This Site and all products and services are intended for individuals 18 years of age or older. We do not knowingly collect information from individuals under 18. If such data is identified, it will be promptly deleted.



Your Privacy Rights

You have the right to:

Requests must be submitted via email. We will respond within a reasonable timeframe and in accordance with applicable laws.



Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.



Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting. Continued use of the Site constitutes acceptance of the updated policy.



Customer Support & Contact Information

If you have questions regarding your purchase, access, or policies, please contact customer support directly.

Email: 📧 [email protected]

All support inquiries must be submitted via email. This is the official and only customer service contact channel for Bag Lab University.

Please allow 24–48 business hours for a response. Support is provided Monday–Friday, excluding holidays.

By purchasing, you acknowledge that you are responsible for contacting customer support using the email listed above and that social media DMs are not a support channel.